The word necklace is great, but I had an issue buying this as a surprise gift for my male partner, he has a bigger neck and he has bought me the same necklace in the past that hangs further on own on me. I just thought the option to customise chain length would be available at a cost on the webpage itself. We still haven’t had time to take to a jeweller which costs us a little more while I’m still paying it off. Hopefully maybe this could be an option one day or maybe I have missed it being an option? Either way thanks :)